Equipment warranties are maintained directly with our stockists. The warranty periods are set out below.
All NiSi products are covered by a 12 month Australian warranty against manufacturing defects.
All Sunwayfoto products are covered by a 6 year Australian warranty against manufacturing defects.
Sirui Tripods and heads
All Sirui products are covered by an Extended 6 year Australian warranty against manufacturing defects.
The Xiaomi 20000mAh charger is covered by a 12 month warranty against manufacturing defects.
Please note these warranties do not cover damages occurred from exposure to water or fire. They do not cover any damage of any part of the product resulting from abnormal/abusive use, lack of care, negligence, self dismantling, accidents (knocks, stains, cracks etc.) or incorrect use of the product.
If you have an issue with your product, contact us at firstname.lastname@example.org. We will provide you the details to make your warranty claim.