Your order will be shipped with Startrack and Australia Post (eParcel and Express Post)

Orders addressed to P.O box and G.P.O box, will be shipped by Australia Post and extra time should be allocated for these orders.

Shipping Transit Times (Including Free Shipping)

 

Shipping time refers to the estimated time that it will take to deliver your order after its ready to ship (Please note this does not include time to process your order). Shipping time does not commence after your order is put through but begins the moment your order has been processed and is ready to dispatch via the freight carrier of choice. All shipping includes FREE insurance from door to door.  Please contact us as soon as you receive your order if it has been damaged in transit.

 

1. Major City & Metro Areas

All orders are generally processed on the same day the order was placed on business days between 9am-1pm.  Generally orders are processed and shipped same day or next Business day.  Packages below 5kg are usually received 2-4 business days after shipping.  Packages above 5kg please allow an extra 1-2 business days for delivery.

If no one is available at your delivery address to accept your order a second delivery may be scheduled or you will be notified that your order can be collected from your nearest Australia Post or Australia Post Business centre.

 

2. Rural Areas  – Startrack or Australia Post

All orders are generally processed on the same day the order was placed on business days between 9am-1pm.  Generally orders are processed and shipped same day or next Business day.  Packages below 5kg are usually received 2-5 business days after shipping.  Packages above 5kg please allow an extra 1-2 business days for delivery.

If no one is available at your delivery address to accept your order a second delivery may be scheduled or you will be notified that your order can be collected from your nearest Australia Post.

 

Express Courier

 

1. Major City & Metro Areas

All orders are generally processed on the same day the order was placed on business days between 9am-1pm.   Generally orders are processed and shipped same day or next Business day.  Packages are usually received 1-2 business days after shipping. 

If no one is available at your delivery address to accept your order a second delivery may be scheduled or you will be notified that your order can be collected from your nearest Australia Post or Australia Post Business centre.

 

2. Rural Areas  – Startrack or Australia Post

All orders are generally processed on the same day the order was placed on business days between 9am-1pm.   Generally orders are processed and shipped same day or next Business day.  Packages are usually received 1-4 business days after shipping.

If no one is available at your delivery address to accept your order a second delivery may be scheduled or you will be notified that your order can be collected from your nearest Australia Post.

 

Please note in regards to all orders

  • These expected delivery dates/times are based on courier shipping practices, your destination and the items in your order.
  • Expected delivery dates are estimates. Orders can be delayed due to fraud verification or time of order being placed. Items that are not regularly stocked cannot be held to the expected delivery dates.
  • Orders may be delivered in separate shipments.
  • Order cut off times are based on normal Business Hours and exclude weekends and Public Holidays: Monday – Friday 1pm